Our Spa Ambiance:
In order to maintain a serene and relaxing environment for everyone, we kindly request that all guests mute their cellphones and maintain a soft conversational volume within the spa.

During Your Session:
Your comfort is our priority. Should you wish to adjust the room temperature, music volume, or massage pressure at any point, please feel free to inform us. We are here to create the most relaxing experience for you.

Personal Items:
We suggest that you leave your jewelry and other valuables at home to keep them safe. Please note that we cannot be held responsible for any lost or stolen items.

Your Appointment Duration:
Please note that your appointment time includes the process of undressing and redressing, as well as a consultation and aftercare recommendations from your therapist.

Your Arrival:
To maximize your therapy time, please aim to arrive 10 minutes prior to your appointment. If you are running late, kindly inform us at 925-621-8888. While we strive to accommodate your needs, please be aware that late arrivals may result in reduced treatment time, though the full session cost will apply.

Packages:
Our massage packages are non-refundable and do not include gratuity. However, we offer the flexibility of sharing your package sessions.

Client Confidentiality:
Client information and email lists are confidential, and we do not share our lists with outside companies. All therapists at Springtown Day Spa respect client confidentiality outside the bodywork session.